* Receive a refund for any reason if you return a product within 10 days of your delivery date that is still in brand new condition with the original packaging and with all items delivered with the product.

Missing/Damaged Fee

For products returned with the following conditions below, a 15% product missing/damaged fee will be deducted from the refunded amount.

Return Policy Exceptions

• Products received with physical damage must be reported to Eleek Enterprises within 5 days of the delivery date.
• Products received with missing accessories should be reported within 5 days of the delivery date. Claims made post after 5 days of delivery will not be honoured.
• Products damaged due to the use of an inappropriate power supply or products that were damaged due to voltage stability issues will not be accepted as returns. Across India, and even in the four core metro areas, a high-quality voltage stabiliser and spike protector are necessary to protect all electronic gear.
• Products that show willful damage will not be accepted as returns.
• Customer should return the product with 3-5 working days.

Note* - In case Eleek Enterprises is unable to pick-up your shipment due to certain unforeseen circumstance, you may have to ship the products to our facility. The logistic charges involved in these cases may be refunded back to you after the product reaches us. 

If you would like to return a product, it is required to either submit the Contact us form or call us as soon as possible at +91-9310017523 . All returns must be authorized and the return shipment must be mailed within the return window.

The refund will be processed and credited to the customer's account within 3-5 working days. 

Cancellations

If you would like to cancel an order that you have recently placed, please fill and submit the Contact Us form or call us as soon as possible at +91-9310017523 and quote your order number . Please note, orders once placed for software and plugins cannot be cancelled or returned. If the shipment has not left our facility, you will receive a full refund within 3 to 5 business days. If your order has already left our facility, you will receive a full refund, less the onward shipping fee to your destination, within 3 to 5 business days of the shipment being returned to us.