How do I place an order on your website?
Follow the step:-
1. Select product which you want to purchase.
2. Add product in cart.
3. Go to checkout page.
4. Fill your details.
5. Select Payment method and pay now.
6. After the payment your order is places.
What payment methods do you accept?
We accept multiple payment methods:-
1. Credit Card
2. Debit Card
3. UPI
4. Netbanking
5. Wallets
6. Partial Cash on Delivery
What is your shipping policy?
We dispatch your order within 1-3 days and delivery takes 3-10 days.
Do you offer product warranties or guarantees?
We offer warranties or guarantees on all products but time period depend on product type.
Can I track my order?
Yes, you can track your order through going on "Track your order" page and from provided link to your mail of shipment fulfilment.
What is your return and exchange policy?
Yes.
Is my personal information secure?
Yes, your all information saved on Eleek.
Do you offer customer support?
Yes, we offer customer support. You can contact us through "Contact Us" form and chatbot.
What if I receive a damaged or defective product?
Share your product images, product details and your details to contact us form or chatbot.
Can I cancel my order?
Yes, you can cancel your order. To cancel your order share your order details and reason of cancelation on "Contact us" form and chatbot.
Do you offer bulk or wholesale discounts?
For bulk or wholesale purchase visit "Buy in Bulk" page of our website.
How can I subscribe to your newsletter or promotional offers?
Enter your email on "Subscribe to our email" and send.
How can I leave a product review or rating?
Yes, you rate our products through go to the product page which product you want to review or rate. Scroll down and you can see the "Write a review" button through which you write your review and rate the product.
Do you offer gift wrapping or gift cards?
Gift wrapping is available on our store you can select the gift option on the product page and on cart page.
For gift cards visit on "Corporate Gifting" page on our website.